Technical Presales Consultant Bardi

Technical Presales Consultant
Bardi
Emilia Romagna, Bardi

Are you ready to make a BIG impact with TD SYNNEX?

In addition to a competitive benefits package, we provide our co-workers with opportunities to get involved in well-being seminars and programming, employee-led Business Resource Groups (BRGs), leadership development tracks, special industry events, and much more.

**Job Purpose**:

Certified engineer with specialist single (in some cases multiple) vendor, multiple technology knowledge within a BU supporting, primarily working internally/externally with the partner base and sales organisation on defining solutions and projects

**Responsibilities**:

- Ability to support the design of vendor solutions to meet customer requirements

- Provision of an outstanding quality of service and meet predefined customer service level agreements (SLAs)

- Use internal and vendor tools to generate accurate bill of materials on a timely basis to serve resellers and their customers and other Tech Data sales teams

- Ownership of assigned Request Manager resolver group

- Respond quickly to queries or customer care issues

- Communicate product and technology information to educate internal and external audiences

- Deal with product/solution enquiries from internal/external sales and resellers

- Work with sales teams to profile repeatable solutions for stock and inventory planning purposes

- Maintain peer-level technical contacts in assigned vendor

- Work towards the required level of technical knowledge in product or technology group and the achievement of any vendor related accreditation

- Assist the Business Solution Centre (BSC) to support sales activity and improve partner utilisation rates

- Opportunity to deliver basic post-sales implementation services

- Develop Product knowledge to a competent technical level in line with vendor/business expectations

**Knowledge Skills and Experience**:

- Certified across single or multiple vendors

- Professional and polished delivery of customer presentations.

- Strong commercial awareness

- Effective oral and written communication skills.

- Strong attention to detail, priority management and planning skills.

- Good business skills and able to run professional meetings and business engagements.

- IT industry knowledge - Channel, Vendors, Competition and End User is desirable but not mandatory depending on seniority of role.

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