Technical Project Manager Italy
Technical Project Manager Infrateq Group Milan
**Goal and Main Activities with this Position
The TPM (Technical Project Manager) has excellent verbal and written communication skills, is detail oriented and well organized to prioritize and complete multiple assignments for our customers predominantly within the hospitality industry.
**Main Activities**:
- Managing of all aspects of the project from initiation through to operational support.
- Baselining project scope and required business outcomes, including defined deliverables, key interdependencies, and resourcing requirements.
- Provide a single point of accountability as the primary point of contact for the project.
- Reviewing budgets, monitoring and reporting progress against the projects
- Managing the project against milestones and specifications and manage any changes to project scope.
- Ensuring that controls and measures are in place to assure the quality of everything required to be delivered.
- Ensuring that key stakeholders are kept well informed with accurate and timely information of progress, risks and issues including the daily updates to hotel project team.
- Making sure interdependencies with other projects are maintained, managed and properly co-ordinated.
- Utilise project management templates.
- Follow project management best practices.
- High level knowledge and hands on experience with the configuration and management of wired or wireless networks using hardware from different vendors: Cisco/Meraki, HP/Aruba, Ruckus/Brocade, etc.
- Good level of understanding of wired and wireless networking protocols: IGMP PIM, OSPF, QoS, LACP, STP, 802. 11.
- Good level of understanding of last mile networking technologies: DOCSIS, GPON, P2P.
- High level troubleshooting skills within a challenging environment.
- Good knowledge of digital audio/video technologies including IPTV and Coax.
- Manage the Installation project plan as business requires and this may include performing site inspections throughout the installation process.
- Develop installation schedules, evaluate installation estimates, review contract modifications, and verify work performed to recommend.
- Collaborate with and/or mentor service and installation technicians to ensure they are aware of technical and audio-visual issues, new technology, troubleshooting, and other issues as applicable.
- Manage and direct the daily load of subcontractor assignments and job fulfilment obligations.
- Evaluate and mitigate customer installation concerns before, during and after installation.
- Collaborate with other departments to ensure a successful project completion.
- Maintain an agreed-upon level of accuracy in measurements and installations with mínimal rework and additional trips to the job site.
- Define, standardize, and document all installation processes and ensure they are followed consistently.
- Provide supervision and planning in the successful completion of specific projects.
**Expectations in terms of experience, education, behaviour
**Experience**:
- Minimum 5 years of experience in Project Management.
- Minimum 3 years of Project Management within the hospitality industry.
- Networking expertise equivalent to CCNA (advantage)
**Education and Qualifications**:
- PMP or equivalent
- Educated to degree level
**Behaviour**:
- Must gain respect as an influencer & technical go-to person for multiple teams
- High level of expertise with IP technology, networks, software and hospitality
- Structured, organised, disciplined and able to handle different tasks & issues
- Analytical, able to repackage and disseminate information for rapid problem solving.
- Excellent Communication - transparency and pro-active reporting
- High level relationship builder.
- Fluent in local language (depending on base location) and English essential.
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