Technical Service Engineer Lazio

Technical Service Engineer
Roma
Lazio, Lazio

Responsibilities 1.

Provide pre-sales and after-sales technical service supintrt for the sales team;

2.

Assist customers in fault analysis and troubleshooting by telephone or email;

3.

Analyze related data and assist in improving data accuracy and customer satisfaction;

4.

Communicate with other departments and timely report product problems;

5.

Travel to provide on-site support and training to distributors and installers;

6.

Attend industry conferences and events;

7.

Other mattersassigned by superiors.

Qualifications 1.

Background in science, major in electricity & electrical engineering is preferred;

2.

Three years or above relevant working experience, have a background in the renewable energy industry is preferred;

3.

Serious attitude, sense of responsibility, strong pressure resistance;

4.

Have strong communication skills and teamwork spirit, and have good customer service awareness.