Technical Service Leader
Your tasks
Coordination and management of all customers technical support activities with the following tasks:
- Advice on choosing the product, based on the customer's needs
- Analysis of data and requirements required by the market.
- Activities for the development of potential technical specifications, in relation to the pricing and contractual requirements required and/or foreseen by the market.
- Management and interpretation of the requirements requested by customers, to understand and anticipate their needs.
- Identification and resolution of complaints received from the market, recommending corrective actions to prevent them from occurring in the future.
- Management of internal alignment activities between the technical requirements required by the market with the technical specifications of the products.
- Constant updating on the products offered by competitors and related business intelligence activities.
- Coordination of prototyping activities, in relation to the times and requests imposed by customers.
- Management of the allocation of approved exempted material
**Profile**:
Technical specialization (Engineering, Chemistry, etc.
)
Minimum 5-7 years of experience in a similar role Origin from similar industrial realities is preferential
**Offer**:
Analysis skills
Effective communication skills
Ability to interface with different functions and at different organizational levels
Problem solving
About us
Continental Coates Systems Italy SpA is a company leader in the world of printing blankets.
We produce and sell rubber solutions
**Keyfacts**:
Job ID
**REF51037L
Location
**Dresano
Leadership level
**Leading Self
Job flexibility
**Onsite Job
- Legal Entity
- **Continental Coated Systems Italy S. p. A.
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