Technical Support Engineer, Milan Milano

Technical Support Engineer, Milan
Milano
Lombardia, Milano

The Pre-Sales Engineer will drive the technical support and applications of VRF systems and other light commercial AC during the sales process. You will be responsible for the production of all technical aspects of the tender responses and written customer proposals. Occasionally, you will be involved in demonstrating or presenting HVAC solutions to customers. You will work closely with the whole technical teams to ensure a comprehensive plan is in place to achieve technical and sales objectives. A key part of your role is to ensure customer or consultant satisfaction through reviewing and interpreting their requirements and delivering complex technical sales proposals. KEY RESPONSIBILITIES Present HVAC technical solutions to customers and consultants. Develop and maintain excellent relationships with consultants and technical engineers from distributors or contractors. Learn the products and train selling points to the sales team. Conduct competitive product analysis and provide feedback on product demands as the local market product manager. Provide product promotion support to the sales team, and attend technical seminars and events. YOU MUST HAVE Bachelor's degree. At least two years of work experience in the HVAC industry, or a recent college graduate. Proficient in Word, Excel, PPT, and AutoCAD. Excellent communication and negotiation skills. J-18808-Ljbffr