Technical Support Engineer (Swift), Catania Catania

Technical Support Engineer (Swift), Catania
Catania
Sicilia, Catania

Technical Support Engineer (SWIFT), CataniaClient:2140 K-T GMBH

Location:Catania

Job Category:Other

EU work permit required:Yes

Job Reference:594b87337df2

Job Views:10

Posted:22. 01. 2025

Expiry Date:08. 03. 2025

Job Description:Description To respond to ongoing technical issues of KLA equipment where field product support teams were unable to solve. To assist field engineers in diagnosing, troubleshooting, and debugging sophisticated optical/electro/mechanical equipment, computer systems, coupled with software solutions. Working on challenging problems requires in-depth system knowledge and a sound understanding of operating principles. Exercise judgment within broadly defined practices and policies in selecting methods and techniques for achieving results. To collaborate with specialists and other teams to craft an optimized plan of action to resolve the technical issues and recover equipment functionality to customer satisfaction. Travel within the region and worldwide to support escalated issues on-site on short notice. Create document content relative to troubleshooting processes, technical findings, and provide service and postmortem reports. May be involved in tool installation, relocation, and upgrade of equipment. Provide Technical Training. Minimum Qualifications Master's Level Degree, Bachelor's Level Degree, or work experience of at least 1 year.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.

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