Technical Support Specialist BOLOGNA

Technical Support Specialist
Bologna
Emilia Romagna, BOLOGNA

For our client, a leader multinational company in heating and plumbing sector, we are looking for a:

**TECHNICAL SUPPORT SPECIALIST.

**Main Responsibilities**:

- Advice and assistance to staff and customers in product handling, taking applicable norms and regulations into account

- Holding product-training sessions for staff and support in holding customer training sessions

- Internal expert for purposes of technical complaint process

- Communication of technical product information to Sales

- Support for country managers in detailed technical questions relating to products

- Consolidation of new requirements by market to be met by Division.

**Job Skills and Requirements**:

- Technical Institute Diploma or recent graduate in Engineering

- At least 3/5 years of experience in the same role.

The experience made in heating and plumbing field will be considered a stronger plus.

- Good knowledge in written/spoken English is mandatory

- Expertise in technical analysis

- Ability to multi-task, prioritize, and manage time effectively

- Knowledge of Microsoft Office

- Complete the profile:_

- Strong problem-solving attitude

- Good communication skills

- Consultancy skills and customer orientation

- Ability to work independently and on own responsibility

Site of work: Province of Bologna

LI-IC