Technical Vmware Presales Bardi

Technical Vmware Presales
Bardi
Emilia Romagna, Bardi

Are you ready to make a BIG impact with TD SYNNEX?

In addition to a competitive benefits package, we provide our co-workers with opportunities to get involved in well-being seminars and programming, employee-led Business Resource Groups (BRGs), leadership development tracks, special industry events, and much more.

**Job Purpose**:

**Responsibilities**:

- Ability to work with sales team to support the design and configuration of vendor solutions (e. g.

define a Bill of Materials for use by sales team) to meet customer requirements

- Provision of an outstanding quality of service and meet predefined customer service level agreements (SLAs)

- Use internal and vendor tools to generate accurate bill of materials on a timely basis to serve resellers and their customers and other Tech Data sales teams

- Ownership of assigned Request Manager resolver group

- Respond quickly to queries or customer care issues

- Communicate product and technology information to educate internal and external audiences

- Deal with product/solution enquiries from internal/external sales, vendors and resellers

- Maintain peer-level technical contacts in assigned vendor

- Work towards the required level of technical knowledge in product or technology group and the achievement of any vendor related accreditation

- Assist the Business Solution Centre (BSC) to support sales activity and improve partner utilisation rates

- Opportunity to deliver basic post-sales implementation services

- Develop Product knowledge to a competent technical level in line with vendor/business expectations

**Knowledge Skills and Experience

- Effective oral and written communication skills.

- Strong attention to detail, priority management and planning skills.

- IT industry knowledge - Channel, Vendors, Competition and End User is desirable but not mandatory depending on seniority of role.

- Existing knowledge of product and technology portfolio is desirable but not mandatory depending on seniority of role.

LI-NL1