Technical Writer
Description**:
**Making Mobility Seamless
Vix is a global leader in automated fare collection, transit information and transit analytics solutions.
Trusted by over 200 city and regional transport authorities around the world, we have been driving change in fare collection for over 35 years.
We offer a genuinely flexible working environment - customer outcomes and commitment to delivery is the focus at Vix.
Work from the office, work from home, work from the local café - you'll be able to manage your personal and professional commitments seamlessly at Vix.
In fact, HRD gave Vix the excellence award in 2021 for our MyFlex program.
**Find out more about your new workplace **here!
We are looking to hire a Technical Writer to join our European Regional team.
This opportunity will see you working with Vix customers and Vix business development and project teams to translate customer requirements into business, functional and system specifications, to be ready for project and operational implementation.
We are a global organisation at Vix - embracing the strength that individual diversity brings to the collective.
Bring your individual orientation, cultural heritage and distinctive thinking and experience - we want to hear from you!
**What will you be doing?
- Read and review incoming requests for proposals and contribute compelling content to win RFP /RFI
- Write clear and compelling proposals that benefits of our transit technology solutions to potential clients.
- Work closely with the Proposal Team to understand the needs of our clients and tailor proposals accordingly.
- Collaborate with Proposal Team and other stakeholders to ensure technical accuracy and validity of proposal content.
- Edit and proofread proposals to ensure they are error free and consistent with company guidelines.
- Ensure that all communications are accurate and consistent in tone and style.
- Maintain a template and resource library for other team members
- Track industry trends to proactively plan for new content
- Teamwork is an essential requirement of the position.
The Technical Writer will be expected to be able to work effectively with a diverse and dispersed group of people, while working under tight deadlines in a high activity environment
- Highly energetic with a positive can-do attitude.
- Able to work autonomously in a dynamic business environment.
- Responsible and organised with developed, logístical thinking
- Tenacity, perseverance and resilience
**What you'll bring**:
Essential:
- Bachelor degree in Business, Computer Science or Engineering (or other related discipline)
- Advanced knowledge of MS Office, including MS Word, PowerPoint, and Excel, including creating templates, setting styles, using formulas and macros
- 6+ years of technical proposal writing experience in response to RFPs, RFIs, Experience writing technical proposals for software development processes, IT operations, cloud, etc
- Ability to translate vague and similar technical variables to clear, concise and consistent written system requirements
- ability to solve complex problems with practical and innovative solutions
- Excellent written and verbal communication skills
- Good interpersonal skills.
Ability to interact professionally with internal and external
- stakeholders, and technical and non-technical persons
- Very good command of the English language both written and spoken
- Significant experience working in an agile, global technology business
Desirable:
- Experience in Payment systems (Contactless EMV) and / or Transport Sector for Automated Fare Collection systems
**What's in it for you?
Besides the opportunity to work for a global company that is customer and people focused.
We offer:
- An award-winning flexible working culture with a truly flexible working environment -- we don't get hung up on location, we are interested in achieving outcomes for and delivering to our customers.
- A focus on learning and development - we have a sleek onboarding and L&D platform - get up to speed quickly and continue learning on your Vix journey
- Positive and open work environment
- Salary in line with your experiences and expertise
Add your resume and anything else to showcase why you would be a great addition to our team.
**Unless otherwise stated, we regret that this position is only available to people with eligible working rights for the EU.
- No recruitment agencies, please!
We won't accept any introductions.
_
- Vix Technology is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.
We are committed to the principle of equal employment opportunity for all people and want to build a workforce as diverse as the community we serve.
We aim to have a work environment where everyone feels included and everyone can realise their full potential. _
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