Technician Consultant
Arribatec Group delivers digital solutions, services, consulting & infrastructure to a global market. Our global team includes 350+ of the best software engineers, developers, project managers and consultants in the business, and are spread across 17 countries. We are listed on the Oslo Stock Exchange, and our headquarters is in Oslo. Our customer relationships are based on deliveries of high quality over several years, and Arribatec's values.
We are currently seeking a new team member for one of our Business Areas, Arribatec Marine, which specializes in the digitalisation of the maritime sector. With over four decades of experience, we have been at the forefront of designing, developing, and implementing cutting-edge fleet management systems worldwide. Our passion lies in maximising our customers' returns, providing enhanced control over their marine operations, and creating competitive advantages through our self-developed software, Infoship.
**About the role
As a Technical Consultant for Asset Management Software at Arribatec Marine you will play a crucial role in ensuring the successful implementation and ongoing support of our asset management software INFOSHIP for clients in the shipping industry. Your expertise will be essential in guiding clients through the entire project lifecycle, from requirements gathering and system installation to training and ongoing maintenance.
**Responsibilities
- Manage multiple project activities concurrently, under the guidance of a designated Project Manager, Operation Manager, or independently, while reporting to the Operation Manager.
- Work collaboratively with clients to implement Arribatec Marine products, troubleshoot issues, and provide expert guidance on leveraging our solutions to meet their business objectives.
- Independently lead small projects to completion, taking charge of planning, execution, and delivery.
- Travel to customer locations, both domestic and international, including ships, to conduct consulting and project-related activities.
- Handle the installation and configuration of Arribatec Marine software, ensuring optimal performance.
- Provide comprehensive project consulting services, assisting clients in making informed decisions to meet their project goals.
- Deliver training sessions to clients to enhance their understanding of Arribatec Marine products.
- Maintain thorough internal records and reports for clients and internal processes.
- Conduct comprehensive onsite or remote assessments of clients' existing processes and procedures
- Analyze client requirements and translate them into technical specifications for software implementation
- Provide expert guidance on data migration and integration with existing IT systems
- Conduct comprehensive training sessions for clients on the use of our asset management software
- Stay up-to-date with the latest advancements in asset management technologies and industry trends
**Who are you?
You have a strong interest in technology and enjoy solving technical challenges. You should be energized by working between people and IT, demonstrating a keen passion for bridging this gap. Collaboration skills are essential, as the ability to work closely with both clients and internal teams is a key aspect of this role.
**Qualifications
- Bachelor's degree in computer science, software engineering, or a related field is desidrable
- 5+ years of experience in software implementation and consulting, preferably in the asset management or shipping industry
- Excellent communication and interpersonal skills, with the ability to effectively interact with clients and technical teams
- Self-motivated and capable of independently managing small projects.
- Willingness to travel and work on-site when necessary.
- Proficient in English, both written and verbal is a MUST
**What we offer
- A generous and inclusive work environment with enthusiastic and passionate colleagues
- Strong professional environment and competent colleagues
- Exciting customer projects
- Exposure to diverse clients and industries
- Chance to make a significant impact on clients' businesses
- Great self-development opportunities and the opportunity to influence.
- Opportunity to become part of a knowledgeable, inclusive, and solid organization.
- Great flexibility when it comes to working hours and workplace.
- Competitive compensation based on experience and skills.
- Fixed-term contract with the aim of permanent employment.
- Opportunities for professional development and training
- Opportunity to work with cutting-edge asset management technologies
Applicants will be considered continuously.
If you have any questions about the position, don't hesitate to reach out.
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