Technician Manager Milano

Technician Manager
Milano
Lombardia, Milano

For the fastest-growing Smart Locker company in the world and one of the fastest growing scale-ups in Europe.

We are in search of a Sr. Survey and Maintenance Technician to join our innovative team as our new.

In this role, you'll play a crucial role in scaling our maintenance operations across multiple countries.

**Responsibilities

What will be your responsibilities

- Execute routine maintenance and repairs on smart locker systems to ensure optimal performance;

- Troubleshoot and resolve technical issues, providing on-site and remote support;;

- Maintain detailed records of maintenance activities, repairs, and parts inventory;

- Conduct inspections and testing of equipment to identify and address potential issues before they escalate;

- Develop and implement preventive maintenance schedules to reduce downtime and extend equipment lifespan;

- Provide technical training and support to team members and clients to ensure proper use and maintenance of the lockers;

- Assist in the development and documentation of maintenance procedures and best practices.

- Execute technical sites visit (Survey) prior installation to technically evaluate the eligibility of the location and asses adaptation required

- Search for potential maintenance vendors in the assigned area

- Train and coordinate vendors and manage them to perform maintenance in the assigned area according to the SLA of the agreement

**Your Profile

What are the requirements to join us in this position:

- Minimum 5 of experience of working in a similar role, ideally with experience in maintaining products with network effects.

Previous experience as a technician would be a plus;

- Technical diploma or equivalent technical vocational training;

- Excellent problem-solving skills and ability to troubleshoot complex technical issues;

- Good analytics skills required to be able to perform data analytics and reporting tasks;

- Proficiency in Italian and English, with good communication skills;

- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment;

- Experience in coordinating with contractors and managing maintenance projects;

- Strong organizational skills and attention to detail;

- Ability to work independently and as part of a team, with a proactive and flexible approach.