Telephone Interpreter
multiple language pairs available**:
Interpreters are the backbone of our business.
Ablio is looking for talented professional interpreters with strong language skills to join our growing workforce.
**English** Assamese, Azerbaijani, Bambara, Belarusian, Burmese, Chinese Cantonese, Dari, Estonian, Farsi, Georgian, Hindi, Japanese, Javanese, Khmer (Cambodian), Korean, Kurdish, Lao, Malayalam, Marathi, Nepali, Pashto, Polish, Punjabi, Sinhalese, Tagalog, Tatar, Tibetan, Turkish, Ukrainian, Vietnamese, Wolof, and Akan, Hausa, Igbo, Kinyarwanda, Oromo, Twi, and other African languages
**Italian** Arabic, Chinese Cantonese and Mandarin, Dari, Farsi, Greek, Hindi, Japanese, Korean, Portuguese, Romanian, Tagalog, Thai, Turkish, Ukrainian
**Spanish** German, Chinese, Russian, other rare languages
**French** any language
**German** any language
Interpreters have the responsibility to provide interpreting services in their selected languages when requested during the times they make themselves available to perform their service.
They are independent professionals that are paid on a per-minute basis, are not employees of ablio and work from their own premises.
Interpreters translate verbally over the phone (IP phone), are responsible for handling calls on demand, and render meaning of conversations in the consecutive mode of interpretation between speakers of their selected language pairs.
They process information quickly and concisely, recognize sensitive cultural differences and are professional and courteous at all times.
They adhere to and follow Ablio's internal Standards of Practice
**Location
Interpreters work from their home-office, during previously self-scheduled time slots.
It is essential to ensure a quiet & secure environment.
Note pads and writing utensils, glossaries or dictionaries are useful tools.
Interpreter must have a PC with fast Internet connection equipped with head-set/phone device and a telephone line.
**Interpreter's Major Responsibilities & Principal Accountabilities
- Renders correct concepts and meanings between the appointed language pair following complexity, clarity, tone, and style from one language into another, upholding the correct rules for grammar and syntax in both languages
- Provides strict renditions of the messages including every detail of the conversation, and must be prepared for challenging calls at any time
- Employs good customer service and communication skills, clear enunciation, pronunciation, pleasant and professional voice as well as polite forms of expressions
- Follows instructions of clients, manages the flow of the call and avoids taking over the call, as well as avoids interaction without client's permission
- Understands protocol and terminology in the industries he/she has been appointed to
- Remains calm during calls in the event that one of the primary speakers is incoherent or upset, especially in emergency situations
- Remains punctual and available during scheduled work hours and ensures access to the Internet
**Qualifications
- Native, Near Native or excellent fluency in the languages of the selected language pair
- Advanced skills in the cultural dynamics (cultural implication and idiomatic expression) of both the languages
- Excellent listening, retention and note taking skills to maintain a high level of accuracy
- Knowledge of industry-specific terminology (if qualified for Expert services); ongoing study of glossaries and training materials including eventual scripts provided by clients
- Ability to concentrate, stay detached from the conversation, and remain neutral and objective at all times
- Ability to follow client's instructions closely
- Ability to explain certain cultural concepts to avoid miscommunication with the permission or at request of the client
- High School education
- Education in languages/translation/interpretation or related fields preferred, but not required
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