Test Centre Administrator
Job Title**: Test Centre Administrator
**Reports To**: Test Centre Manager
**Department**: Test Centre
**Location**: Cavan & Monaghan
SUMMARY
COMPANY BACKGROUND
DUTIES & RESPONSIBILITIES
- To file irregularity reports for unusual situations or complaints.
- To provide security at the testing facility by ensuring all locks and security systems are properly used.
The TCA may also be responsible for holding keys to the testing facility.
- To operate computer hardware and other test centre equipment.
- To support operations and technical personnel with data communications.
- To operate a DVR, digital camera, telephone system, and alarm system as and when required.
- To actively participate in Prometric quality assurance, audit programs and other company exercises and initiatives as a flexible team player.
- To maintain the cleanliness of the Test Centre
- To ensure a safe work environment and to proactively highlight any health & safety issues.
- To complete TCA accreditation exams and take part in training sessions as required.
QUALIFICATIONS & EXPERIENCE
- Flexibility regarding hours and covering in other test centers if required.
- Customer Service experience
- Ability to meet commitments
- Responsiveness to management requests
- Excellent interpersonal skills
- An ability to operate as part of a team
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