Therapy Development Associate - Centro Sud Italia Lazio

Therapy Development Associate - Centro Sud Italia
Roma
Lazio, Lazio

Purpose of the Job Working under general direction, the Therapy Development Associate will take care of coordination and optimization of activities in implanting centers as well as referral sites in a respective area to present Abbott as an ideal long-term partner in the heart surgical and cardiology field and to develop inpatient and outpatient heart failure referral programs. The position is tasked with achieving regional/territory sales and strategy targets as well as following up on sales opportunities through both inbound and outbound calling activities. Responsibilities: Visit existing customers regularly to ensure customer satisfaction. Maintain existing customers (implanting centers). Develop and maintain customer relationships. Work closely with other teams (FCS and cross-divisional/departmental) to develop account intelligence and relationship maps. Promote new Abbott HF products, clinical results, and services. Support negotiation of contracts and ensure timely renewals. Manage inventory (regular inventory checks and ensuring the shortest UBD date is used first). Ascertain training needs/interests of stakeholders and organize accordingly. Support center activities such as workshops and product trainings. Attend relevant workshops, trainings, congresses, or exhibitions. Support internal stakeholders and functions with all relevant aspects and update Customer Relation Management (CRM) tools. Support the development and execution of strategies to attract potential referrers or solicit new potential referrers in close collaboration with Market Development. Create relationships with referrers to identify their potential needs and qualify their interests to drive sales. Support education events for referrers for selected accounts. Present product information to referrers after identifying their needs. Move leads through the marketing funnel and arrange in-person meetings, emails, or phone calls. Follow up with potential referrers who expressed interest but did not refer any patients. Perform regular follow-up visits or emails and facilitate communication with existing referrers to ensure their satisfaction and identify new potential needs. Understand and quantify barriers for adoption of LVADs. Develop a high-level market development plan for each account with appropriate prioritization of opportunity areas. Support the development of screeners for referrers to assist in patient selection. Roll out awareness and communication campaigns; improve messaging. Requirements: Bachelor's degree preferably with scientific/medical/pharmacy background or significant professional track record in sales, marketing, business, or related field. A minimum of two years of experience in a clinical setting providing acute or outpatient care to patients with cardiovascular diseases. Stronger consideration will be given to candidates with heart failure knowledge. Selling, marketing, and communication skills are advantageous. Good communication, interpersonal, teamwork, and customer service skills. Good English knowledge (B). Presentation skills (on- and offline). Project management and organizational skills. Good communication etiquette and computer literacy skills. Willingness to travel, depending on the territory/region. J-18808-Ljbffr