Tier One Technical Support (Junior Position) Bardi

Tier One Technical Support (Junior Position)
Bardi
Emilia Romagna, Bardi

RESPONSIBILITIES**:

- It's not your typical engineering job, you must be a fresh graduate with good communication skills, and our senior engineers will be on hand to help you, NO TROUBLE.

- Identify and own critical product issues that impact customers and work with TEAMS ACROSS THE COMPANY to resolve them.

- Gather requests from customers for future development.

- Oversees the development of customized software and hardware requirement.

- Collaborates with other professionals to ensure high quality deliverables within organization guidelines, policies, and procedures.

- In addition to providing helpdesk support via phone, computer, in person, and through our ticketing system, we also provide product support for most desktop hardware, software, and peripherals.

- Support operations with 24-hour support for critical hardware and services.

**REQUIRED EXPERIENCE AND SKILLS**:

- A motivated self-starter

- Communicator with excellent skills

- Fluent IN ENGLISH

- Managing a lot of tasks each day and prioritizing them.

- Documentation for users and troubleshooting that is user-friendly.

- At least diploma in Technical field

- Python competencies is a plus.

Contratto di lavoro: Tempo pieno, Tirocinio formativo/stage

Benefit:

- Abbonamento mezzi pubblici

- Assicurazione sanitaria

- Assistenza sanitaria integrativa

- Bevande gratis

- Buoni pasto

- Cellulare aziendale

- Computer aziendale

- Corsi di lingua offerti

- Lavoro da casa

- Orario flessibile

- Parcheggio libero

- Snack gratis

- Supporto allo sviluppo professionale

Orario:

- Dal lunedì al venerdì

- Orario flessibile

Requisito linguistico flessibile:

- Italiano non richiesto

Tipi di retribuzione supplementare:

- Bonus

- Bonus annuale