Trainee Sales Administration Milano

Trainee Sales Administration
Milano
Lombardia, Milano

At Epson, we believe in openness, team spirit and respect.

We focus on what's important.

We are a business that looks after our people and are proud of our ambition, and our successes.

We take our environment and sustainability seriously, and we're committed to helping everyone who works here be the best they can be.

Our brand is global; however, we've managed to create a unique family culture that feels local and gives you the support you need to find your own way.

The Trainee Sales Administration supports the Sales Administration team with the activities related to the Order to Cash transaction cycle for the customer accounts.

**Key Responsibilities**:

- Support the team in managing the customer accounts claim cycle claim through to resolution, and if required

- progressing all correspondence and documentation regarding transaction processing of:

- Commercial claims including stock rotation

- Back margin

- Price protection

- Rebates

- Logistics claims

- Support the team in maximising revenue and customer satisfaction:

- Daily sales order allocation process with business management and sales accounts

- Daily delivery creation and availability with the internal supply chain department both planning o and fulfillment

- Daily tracking of transport partners performance against customer slot booking or export o requirements

- Periodic Customer facing account metrics to ensure customer expectations are met

- Track Order progress against current customer targets

**Knowledge, skills and experience**:

- Studying for a degree in relevant field

- Some administration experience

- Understanding of international business and global supply chain is preferred

- Good communication skills (written / verbal and face to face

- Computer literate MS Office (especially Excel) / SAP would be an advantage but not a necessity

- Attention to detail and desire to follow issue through to closure

- Has the ability to be logical and proactive

- Ability to take ownership of a business process

- Team Player

- EPSO

- Trainee Sales Administration/Sales Operations Local/SOSAD035

- Knowledge, Skills and Experience

- Ability to work under pressure

- Good written and spoken local language and English

Contratto di lavoro: Tempo pieno

Benefit:

- Formazione professionale

Disponibilità:

- Dal lunedì al venerdì