Trouble Shooter Technician Montà

Trouble Shooter Technician
Montà
Piemonte, Montà

Req ID: 426722

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation.

Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions.

Joining us means joining a caring, responsible, and innovative company where more than 70, 000 people lead the way to greener and smarter mobility, worldwide.

Purpose of the job:

Troubleshooting of Alstom products at customer site in order to ensure their availability.

Provide technical expertise to subcontractors, warranty support team, project team members, and less experienced personnel.

Carry out Troubleshooting during Product Introduction (PI) period as well as Pre-warranty & Commissioning (and Validation & Certification if applicable), including investigation and repair.

Key accountabilities: Carry out Fleet check activitiesReports & register any deviation (failure/event) in Failure Management data base including configuration dataSupport operation helpdeskApply & enforce Alstom & customer EHS & security rules and relevant PI processes on customer siteExecute test & troubleshooting procedures to evaluate system performance and perform failure analysis on parts to be returned for repairSupport Implementation Field Modifications (FM operator), if requiredSupport specific technical investigations by Engineering or internal/external SuppliersRecommends preventative and corrective actionsInstructs and directs operators in field modification and repairs if neededAdvises PI management regarding customer satisfaction, product performance, and suggestions for product enhancementsEnsure good information flow about interventions & operations within Troubleshooting to support shift transition, if neededLead Troubleshooter team, if neededConduct peer reviews of PI activities and provide technical leadership if requestedContribute to Return of ExperienceAlstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow's mobility.

That's why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable.

Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations.

Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?

Equal opportunity statement:

Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.

All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.

Job Type: Experienced

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