Underwriting & Sales Support, Italy Milano

Underwriting & Sales Support, Italy
Milano
Lombardia, Milano

Underwriting & Sales Support, Italy Underwriting & Sales Support

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Sales Support to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Underwriting

AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG.

How you will create an impact

The primary responsibilities of the position include all sales servicing aspects, including:

Customer care: interacting with agents and sub-agents regarding the functionalities of AIG Advisors' platform, including serving as support to Sales Manager in tutorial/training activities for subagents. Sales support: serving as the first point of contact for the resolution of procedural conflicts or process clarifications, and monitoring and enhancing intermediaries' productivity. Underwriting support: acting as a facilitator in supporting the intermediaries as well as the underwriters in solving underwriting issues (i. e. , handling submissions that fall outside the platform's automation). Reporting: assisting in administrative tasks such as production reports and ad hoc reports. Acting as backup for activities performed by the OPERATION & SALES support staff when required. What you'll need to succeed

At least 2-3 years of work experience in the insurance industry, preferably in an agency or broker company. Excellent computer skills (Excel, Word, PowerPoint). Strong administrative and communication skills. Client-oriented attitude. Good level of English and fluent in Italian. Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty, and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions, and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities, and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to

About Us

At AIG, helping people discover new potential is our purpose. As a global risk leader, we do this for our clients every day. Through our deep expertise in their industries and our innovative solutions that help them smartly manage risk, we enable their growth in ways they never thought possible.

But we also do the same thing for our employees, because we know our people are our greatest strength - the source of every insight, every idea, and every innovation. When we're working as one team to do what's right for our colleagues and our communities, we can achieve excellence together. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

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