Urban Outfitters Sales Associates - Milan, Italy Milano

Urban Outfitters Sales Associates - Milan, Italy
Milano
Lombardia, Milano

Urban Outfitters

**Title**: Sales Associate

**Reports to**:Store Manager

**Objective**:

The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy.

To uphold the Urban Outfitters "Peers Training Peers" philosophy.

**Duties & Responsibilities

**People**:

- Deliver a positive, friendly experience by engaging the customer through conversation and service

- Enhance the VIBE by focusing on customers and not on projects during prime time selling hours

- Provide a store experience that reflects the Company's mystery shop standards

- Contribute to the overall VIBE in the store by being positive, respectful and helpful to others

- Uphold Company standards and act as a positive role model to peers

**Teamwork & Communication**:

- Work productively within the team and take initiative to work with others toward a common, collaborative goal

- Assist in the training and development of peers

- Communicate positively and effectively with peers

- Actively participate in daily and department meetings

**Operations**:

- Demonstrate proficiency in job knowledge (i. e.

tills, shipment tasks, and fitting room guidelines)

- Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised

- Assist in the timely and accurate completion of weekly tasks (i. e.

markdowns, re-tickets, transfers and RTVs)

- Exhibit awareness of loss prevention guidelines and comply with all inventory control measures

- Always adhere to company health & safety regulations

**Merchandising & Display**:

- Uphold store merchandising and cleanliness standards

- Ensure that merchandise is ticketed and the sales floor is well stocked

- Support sales by assisting in merchandising and display projects

- Exhibit a familiarity with current product and trend awareness

**Required Knowledge, Skills & Experience

- Previous experience in a retail environment - not a must.

- An awareness of the Urban Outfitters brand and its appeal to the local market.

- Strong communication skills.

UOEU #LI-AA1