Ux/Ui Designer Milano

Ux/Ui Designer
Milano
Lombardia, Milano

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UX/UI Designer

**Here's what you'll be doing**:

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**What we need from you**:

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**Here's what you need to know**:

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E. ON is committed to being an inclusive employer.

We recognise that everyone is different and we aim to provide a working environment where each person feels respected, valued and able to achieve their full potential.

We are happy to consider flexible working arrangements.

If you require any reasonable adjustments, please just let us know.

**At a glance

**Reference no.

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- 213201**Preferred start**:

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- custom_ExternalPayScale**Get in touch

- custom_ExternalContactDetails**About us

- E. ON is a privately owned international energy company.

Our 75, 000 colleagues in 15 countries work daily towards the improvement of technical innovations and user-friendly customer solutions for the new energy world.

We are the first large energy company to focus more heavily upon the energy of the future through our three business areas of energy networks, renewable energies and customer solutions.

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**#ApplyHere**:

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For the Digital Product & Services unit we are looking for two UX/UI Designers to work on E. ON digital properties, respectively on customers platform like E. ON APP (Digital Self-care & Engagement team) and public E. ON website with digital commercial funnels (Website & Content strategy team).

As a UX/UI Designers they will ensure the best experience by customers and prospects interacting with E. ON digital capabilities.

They will map pain points and potential improvements to define requirements for new features (with Product owners) detailing in terms of flows in order to address front-end developments by Digital Delivery Team.

More specifically, they will be working into cross-functional teams to transform ideas into wireframes, refine them with internal and user's feedback, and make them look great with your UI skills.

The resource who will join the Digital Self-care & Engagement team will define the best patterns (flows, components, shortcuts, interfaces, etc. )

on E. ON APP and web version of Customer portal (m-site and desktop) to maximize customer satisfaction using these channels from registration/login to the whole navigation.

The resource who will join the Website & Content strategy will define the customer journey for all new initiatives on the public area of the website to maximize customer satisfaction and increase acquisition of commodity and solution products.

**Main Responsibilities

- Create compelling, inspiring, and unique digital designs for E. ON commodity and services;

- Transform complex and abstract concepts and challenges into well-articulated, tangible solutions leading a best-in-class experience on all the involved platforms;

- Collaborate with cross-functional stakeholders to understand requirements and co-create thoughtful solutions.

Work closely with Product Owners, Business Analysts and Developers;

- Communicate the user experience at various stages of the design process with wireframes, flow diagrams, storyboards, mockups, and high-fidelity prototypes;

- Advocate for user-centered design while having a vision for a now-near-far roadmap of implementation:

- Work in an agile environment and continuously review the business needs, define priorities, outline milestones and deliverables, and identify opportunities and risks.

**Key Skills

- 2-5 years UX/UI Designer background experience

- Experience with the human-centered design process

- Knowledge of design tools (Mandatory: Sketch and Figma)

- Have creative and holistic thinking across different product lines, platforms, and devices

- Problem solving skills with ability to find the balance between user needs, customer requirements, and feasibility constraints

- Engage and communicate with stakeholders at all levels of the organization

- Team-working skills

- Knowledge of Agile principles, values and methodologies, as a plus

- Knowledge of qualitative data analysis tools (eg.

Contentsquare, Mouseflow, Hotjar), as a plus

**Do you have questions?

Shaping the future of energy together!

**What you need to know**:

Contract type: Permanent

Working time: Full time

Company: E. ON Energia S. p. a.

Function area: Digital Product & Services unit