Vendor Consultant Turkish, Amazon Vendor Services Milano

Vendor Consultant Turkish, Amazon Vendor Services
Milano
Lombardia, Milano

Job ID: 2724346 | Amazon Turkey Perakende Hizmetleri Limited Sirketi

This role is part of our Turkish team and requires being located within Turkish borders!

Amazon is the most customer-centric company. In light of this, the company is offering our most engaged customers – sellers/vendors (and not only) the highest level of services, encouraging them to participate to grow their businesses on Amazon.

As a Vendor Consultant (VC), you will help shape and deliver on a strategy for managing key metric pillars for Amazon Vendors. You will collaborate internally with leaders from Retail and Vendor Services teams and will be responsible for certain aspects of the vendor's business with Amazon. You will engage directly with multiple internal teams to optimize business for key manufacturers (vendors) on Amazon websites.

You will conceive, create, and analyze a wide range of data to grow the vendor's traffic, brand awareness, customer conversion, and revenue on Amazon. You will also look into strategic and operational aspects of their business with Amazon, conducting root cause analysis of issues and opportunities affecting the vendor's business. Your focus will be on the strategic and operational aspects of managing the customer relationships with our vendors.

Key Job ResponsibilitiesSupport the performance of your internal teams on input metrics and the impact of vendors on creating a great customer experience;Partner with the Retail Team to manage vendor relationships by championing the vendor's needs at Amazon;Build strong communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors;Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon;Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience;Conduct deep dive analysis on the handled issues for the vendors and develop recommendations and action plans based on data to improve vendor experience;Provide thought leadership around planning, roadmaps, and execution;Establish long-term partnerships with key vendor partners for the group of vendors handled;Support the launches of new programs, categories, and features;Conduct regular weekly and monthly business reviews with the vendors, highlighting business metric performance and building action plans;Metric influencing - understand metrics and create realistic forecasts. Take calculated risks, and react quickly with new action plans. BASIC QUALIFICATIONSNative level of Turkish and excellent writing and communication skills in English;Bachelor's degree in any domain is preferred, minimum Baccalaureate diploma is mandatory;Relevant experience (minimum 3 years) in Vendor management, sales, post-sales, account management, or business development in managing B2B business;Strong presentation skills, ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented;Data analysis skills – ability to collect, clean, interpret, challenge data and provide solutions; demonstrated ability to manage the business;Influencing skills - ability to understand a metric and create realistic forecasts; negotiation skills;Ability to operate in a fast-moving and sometimes ambiguous environment with full control and responsibility of achieving business objectives;Develop original ideas, approaches, and solutions to typical, unusual, or difficult situations or problems;Ability to work in teams and ultimately focus on delivering results with high standards; PREFERRED QUALIFICATIONSExposure to retail buying, retail planning & allocation, product/project management, marketing, or e-commerce will be a plus. An understanding of and passion for e-commerce;Advanced Excel skills. Posted: November 14, 2024 (Updated about 5 hours ago)

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Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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