Vip Clients Experience Manager Lazio

Vip Clients Experience Manager
Roma
Lazio, Lazio

How will you make an impact? Offer a warm, sincere and personalized welcome to the clientsBooking private appointments for VIP clients, according to their availability and their preferred sales personOrganization of private lunches, events for VIP clients, ensuring a constant alignment with the Buccellati standards and contributing to deliver a memorable experience Coordination with other Buccellati boutiques around the world in regards to booking and using the Piano Nobile spaces, located in Buccellati Boutique Montenapoleone MilanStory telling about the Piano Nobile (i. e.

ability to organize visits and guide those visits)Follow the budget / costs of operating the Piano NobileSupport the administrative part of the management of Piano Nobile Coordination of the yearly / quarterly / monthly plan How will you experience success with us? Robust customer facing experience in a luxury environment, retail or hotellerieExcellent communication skillsStrong customer orientationExcellent organizational and time management skills, with strong attention to detailAbility to prioritize and reprioritize according to the changing clients and business needsProficiency in English and Italian, another language will be considered a plusWhat makes our group different?

Our true power does not lie in our similarities but in the riche diversity of our arts, cultures and human skills, as well as our specific ability to foster untapped potential. We value freedom, collegiality, loyalty and solidarityWe foster empathy, curiosity, courage, humility and integrityWe care for the world we live inYour journey with us:We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals. Screening video call with the Talent Acquisition TeamIn-person meeting with the Retail Director BuccellatiInterview with the HR Manager