Vip Support Milano

Vip Support
Milano
Lombardia, Milano

Responsibilities**:

**Provide on-site technical support and troubleshooting for VIP individuals' Wi-Fi connectivity issues and ensure seamless internet access.

Assist with resolving problems related to meeting room appliances, including but not limited to projectors, screens, and conference call systems.

**Offer guidance and support for accessing the local network, ensuring secure and efficient connectivity.

Key Requirements:

**Proficient understanding of networking concepts and experience troubleshooting Wi-Fi connectivity issues.

Strong technical skills in resolving meeting room appliance issues and familiarity with audiovisual equipment.

**Audio video and meeting room configuration and support experience.

Ability to troubleshoot and resolve access issues related to local networks and permissions.

Proficiency in windows/apple PC's and in android/IOS devices.

**Excellent communication skills and the ability to provide top-notch customer service, especially when dealing with VIP clientele.

Proven problem-solving abilities and a proactive approach to identifying and addressing technical issues.

**Languages: fluent in Italian and English

**Qualifications**:

Bachelor's degree in Information Technology, Computer Science, or related field preferred.

**Prior experience in a similar on-site support role is highly advantageous.

Relevant certifications in networking or IT support would be a plus.

**Strong interpersonal skills and the ability to work independently with mínimal supervision.

**Additional Information**:

This is a full-time position that requires on-site presence at the customer's location in Milan (Italy).

**Salary**: €2, 000. 00 - €35, 000. 00 per month

Ability to Commute:

- Milano, Lombardia (required)

Ability to Relocate:

- Milano, Lombardia: Relocate before starting work (required)