Wholesale Operations & Customer Service Intern - Calvin Klein E Tommy Hilfiger Milano

Wholesale Operations & Customer Service Intern - Calvin Klein E Tommy Hilfiger
Milano
Lombardia, Milano

About Us:We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector.

Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan.

That's the Power of Us, that's the Power of PVH+. One of PVH's greatest strengths is our people.

Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.

Learn more about our commitments to Inclusion Diversity here. Be part of an iconic story. PVH is the growth platform for Calvin Klein and TOMMY HILFIGER.

Through driving brand strength and relevance, we are connecting our global, iconic brands closer to where the consumer is going than ever before, today and with future generations.

Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan.

That's the Power of Us, that's the Power of PVH+. The TeamThe Wholesale Operations Customer Service intern will receive and process customer orders, inquiries, and complaints covering items or products ordered in the respective area.

Proactively maintain an ongoing relationship with key customers and sales staff, ensuring the greatest client satisfaction and leading the after-sale service to excellence. The PositionSupport the team in Maintenance of Customers' Master dataSupport the team in daily activities such as verifying the adherence of returns and markdowns with the agreements in place and in recording orders and/or process inquiries received by mail, telephone, and/or through personal customer contactTake care of customer requests such as providing pricing information, availability, and schedule information within established guidelinesTrack order activity, and alert appropriate staff to any potential delivery problems. Research and obtain resolution of a variety of customer complaints and issuesSupport the team in serving as communication link between customers and sales staff to assure responsivenessAssist customer answering phone calls, conflict resolution and responding to customer concernsThe Ideal CandidateSelf-controlled with a good communication attitude to communicate effectivelyFluent in English (both written and spoken)Positive and professional work attitudeCan adapt to a fast-paced work environmentStrong interpersonal skillsCommand of Excel (ideal)Be valued. At PVH, we recognize that our people are our greatest asset.

That's why we prioritize the health, happiness, and wellbeing by offering a comprehensive benefits package that goes beyond the basics.

We want to create a culture of care that fosters loyalty, commitment, and a sense of belonging, and we're proud of it. Balance – Work Smart, our flexible working model, is all about trust, connection, collaboration, and community.

You'll get the freedom to choose the hybrid setup and working hours that benefit you. Health Wellbeing – wellbeing programs, premium subscription to headspace, volunteering programs. Develop – PVH University curates and delivers training programs for you to continuously develop your professional and personal goals. Be at the forefront – stay closely connected to our brands, Calvin Klein and Tommy Hilfiger, and be part of market launches and receive employee discounts!Be part of it. PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.

We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life and corner of the world.

In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation. PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law.

In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.

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