Work And Family Life Coordinator
Duties As a coordinator and facilitator of various military QOL programs and services, provide individual and group WFL education, training, information, and referrals to commands, military leadership, service members, military families, Ombudsmen, and Family Readiness Groups.
Work independently or with other FFSC staff and stakeholders to provide services.
Employ the no-wrong door approach to interview and assess the customer's needs and concerns, such as relocation, mobilization and deployment readiness, career and employment readiness, financial readiness, personal and family life readiness, etc.
Regularly review all new and existing WFL programs, in accordance with Region and CNIC policies, and recommend changes to supervisor.
Conduct personal and family life readiness education and training to address the wide range of challenges identified in the community.
Assist leaders at all levels with developing individualized training plans for specific commands/units based upon community needs assessments.
Collaborate with Military Family Readiness Coordinating Committee stakeholders and FFSC colleagues, to include IPCs, DRCs, and command leadership, on training needs and to plan, schedule, and execute training/educational services to ensure the effective and efficient delivery of various educational programs and services to service members.
Maximize various forms of service delivery, including virtual services via webinar, video, email, phone, R&R support to deployed service members; and group classes, one-on-one consultations, and I&R services in-person, via online webinar or video, telephone, and email to service members ashore and afloat.
Collaborate with military and community based QOL strategic partners on executing multidepartmental installation QOL primary prevention events and activities.
As a command representative, coordinate with various FFSC staff and leadership to have FFSC staff brief at scheduled workshops, programs, command briefs and GMTs presented at commands and at other locations, as needed.
Plan, manage, and evaluate WFL programs in accordance with CNIC FFSP certification standards.
Maintain, and timely and accurately update program and administrative reference materials, project files, policies, procedures, records, and written instructions from the supervisor utilizing the approved CNIC database repository and applicable databases.
Advise and work closely with command leadership, installation stakeholders, and FFSC personnel to leverage resources and coordinate QOL programs and services that meet the needs of the community.
Analyze new legislation to determine impact on program operations and management, making program adjustments and/or providing recommendations to the Director, as appropriate.
Evaluate the impact of changes to laws, regulations, policies, standards, or procedures, such as costs or benefits to WFL programs, and adjust and/or provide recommendations to the Director, as appropriate.
Comply with DOD, DON, Federal policies, CNIC and local directives.
Compile and evaluate program data/information and develop comprehensive and thorough reports of findings on program effectiveness.
Collect and consolidate data from diverse sources to write reports, to include correspondence, point papers, briefs, and other presentation mediums.
Monitor various databases and take appropriate action to respond to reports regarding program planning and strategies.
Develop and thoroughly review SOPs and service delivery processes to ensure adherence to laws, policies, certification standards, confidentiality standards, and quality assurance.
Participate in strategic planning, plan for short- and long-term projects, and identify resources required to respond to DON and DOD trends.
Utilize and conduct self-assessments and community assessments, using official Navy survey processes to identify trends, organizational needs and necessary program and process improvements to meet the needs of the Navy community.
Use various measurement tools to identify trends, organizational needs, and Navy and unit demographic profiles, and consult with and brief leadership on trends and issues.
Research, write articles, prepare, and deliver briefings on programs and services.
Establish, maintain, and update resource and promotional materials.
Develop local information and referral resource guides and maintain up-to-date listings on available services and providers.
Perform other duties as assigned.
Requirements Must pass all applicable records and background check.
Must successfully pass the E-Verify employment verification check.
Any discrepancies must be resolved as a condition of employment.
Must be a U. S. Citizen to obtain and maintain a Secret Security clearance.
Valid, state-issued driver's license is required.
This position requires incumbents to obtain and maintain an official passport.
Qualifications Must have 2 years specialized experience in planning, managing, coordinating, and implementing outreach for personal and family life readiness or quality of life Programs OR Masters or equivalent graduate degree/ 2 full years of progressively higher-level education leading to such a degree/ LL.
B or J. D. , if related.
Education This position does not have a positive education requirement.
Additional information This position is located at Naval Support Activity Naples.
If selected, relocation to the local commuting area (50 miles) is required.
Salary is dependent on experience and/or education.
Some positions have special requirements.
Selectee may be required to complete a one (1) year probationary period.
Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required.
We utilize E-Verify to confirm selectee's eligibility to work in the United States.
Salary is dependent on experience and/or education.
This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate.
For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.
Executive Order 12564 requires a Federal workplace free of illegal drugs.
According to the Executive Order, all Federal employees are required to remain drug free throughout their employment.
Commander, Navy Installations Command is a Drug-Free Federal Workplace.
The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.
How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements.
Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume.
Best qualified applicants will be referred to the hiring manager.
The selecting official may choose to conduct interviews.
Required Documents The following documents are required at the time of application:
Resume Proof of education/training: if qualifying all or in-part based on education, provide a copy of your awarded/conferred college transcript(s) If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V. A.
disability letter, proof of service, etc. )
If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50 If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U. S. Department of Education in order for it to be credited towards qualifications.
Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U. S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
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