Workplace Coordinator (Milan, Office) Milano

Workplace Coordinator (Milan, Office)
Milano
Lombardia, Milano

About the job:

The Red Hat Global Workplace Solutions team is looking for a Workplace Coordinator to join the team at our Milan location.

This person will be working with a local, and regional, team of facility operations professionals in support of site management.

This role will act as the first point of contact for the office and manage the day-to-day activities, including: front space presentability and presence, visitor management, logistics support, ticket management, meeting support and office communications, Additional tasks include, implementing GWS initiatives, event planning support, vendor management, office services and program support.

This position is for someone who is highly self-motivated, strives for excellence, adapts well to change, is solutions & data driven, is comfortable presenting, and has strong time and task management in a fast paced corporate environment.

What you will do:

- Serves as the primary POC for associates, customers, vendors, property management and other guests.

- Employee resource management; connecting associates with Red Hat services, communities, and culture.

- Responsible for front-of-house presentability/presence and meeting room readiness.

- Manages visitor check-in and badge administration.

- Maintains best in class customer service delivery at all times.

- Responsible for program team support, finance tracking, phone support and space management

- Responsible for driving office services, programs and other GWS initiatives.

- Logistics support; manage parcels tracking.

- Responsible for workplace compliance with health, safety & environment policies.

- Coordinate with Red Hat Branding to ensure site branding is effective, maintained and adheres to policy.

- Responsible for facility maintenance and site operational efficiency.

- Site service and program communications, building notifications, and office mailing list management.

- Event planning & meeting support; coordinating activities to support cross-functional office events, meetings and parties.

- Manages site intranet presence; updating site information, contact details, access requirements and emergency details.

- Supports local and regional security systems/team to ensure adherence to the global Red Hat security policy.

What you will bring:

- 2+ years of related experience

- Excellent communication skills in Italian and English

- Accomplished in customer service, hospitality, with a focus on positive language and clear communication

- Developed interpersonal skills with an ability to quickly establish/grow relationships with site associates/stakeholders.

- Professional business appearance at all times.

- Strong organizational skills, with a focus on resource coordination and time-management.

- Strong critical thinking skills and troubleshooting ability, especially in stressful situations.

- Self-Motivated with the ability to work under little direct supervision.

- Familiarity with G-Suite and comfortable with business productivity tools

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