Wrtw Department Manager / Luxury Brand /St Moritz Bardi

Wrtw Department Manager / Luxury Brand /St Moritz
Bardi
Emilia Romagna, Bardi

On behalf of an esteemed customer, luxury brand, We are recruiting the following profile, to join the team of the St. Moritz Boutique:

**WRTW DEPARTMENT MANAGER / LUXURY BRAND /ST MORITZ

**Responsibilities**:

- Collaborate with the SM giving commercial suggestions and feedback about the department needs

- Monitor department performance and provide corrective actions in order to achive the business objective, and foster the ecommerce channel development.

- Drive the team to exceed their KPIs.

- Ensure the visual presentation of the department.

- Identify high potential collaborators for internal development opportunities.

- Train the sales staff about selling techniques and product knowledge

- Ensure effective communication and encourage information sharing and development of ad hoc morning briefing

- Ensure effective and efficient back-of-house organization for the department and is responsible for the protection of the company's assets as well as the staff grooming standards to be ensured.

- Develope customer loyalty by engaging and supporting the sales team in clienteling activities.

- Ensure an exceptional welcome and customer service, fostering cross selling among the product categories.

- Business/Retail Management degree or equivalent is a plus

- Fluent spoken English and Italian, German is a plus

- Passion and knowledge of the managed product category

- Passionate about luxury/fashion, art and design

- Business driven and detailed oriented

- Team player with the ability to lead and influence peers

- Confident, enthusiastic and positive

- Problem solving