Xfinity Retail Sales Consultant Evergreen
Comcast Xfinity Retail Sales Consultant Evergreen in Naples, FloridaComcast brings together the best in media and technology.
We drive innovation to create the world's best entertainment and online experiences.
As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines.
If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job SummaryResponsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills, and technology to achieve a world-class sales and service experience.
Works with moderate supervision/guidance and is accountable for individual results and impact on the team. Core ResponsibilitiesPassionately represents products and services by sharing and demonstrating product and sales know-how with customers. Provides product demonstrations to educate customers on full product capabilities. Takes a customer-first approach with all interactions; listens and evaluates customer needs and provides appropriate solutions. Achieves sales and customer experience goals and objectives. Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services. Performs operational and administrative tasks. Partners with customer care to resolve customer issues, as appropriate. Consistently demonstrates sales excellence and professionalism with integrity and a warm demeanor. Complies with all company and retail operational policies and procedures. Completes training requirements and actively engages in team huddles and learning. Knows and understands sales compensation plan and its key elements. Must be able to work a flexible schedule that includes evenings, weekends, holidays, and variable schedules. Must be able to carry and lift up to 25-pound boxes, stand, and move about the store constantly. Other duties and responsibilities as assigned. Employees at all levels are expected to:Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience; think and act in ways that put our customers first. Know your stuff; be enthusiastic learners and advocates of our technology and products. Win as a team; make big things happen by working together. Be an active part of the Net Promoter System by joining huddles and helping us elevate opportunities. Drive results and growth. Respect and promote inclusion diversity. Do what's right for each other, our customers, investors, and our communities. Disclaimer:This information has been designed to indicate the general nature and level of work performed by employees in this role.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications. Comcast is an EOE/Veterans/Disabled/LGBT employer. Comcast is proud to be an equal opportunity workplace.
We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Base Pay: $15. 63The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Additionally, Comcast provides best-in-class Benefits to eligible employees.
Please visit the compensation and benefits summary on our careers site for more details.
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